I knew starting a beach gear delivery service with my sister and brother, I would meet and interact with a lot of people from all over the United States and even people from other countries. A few months after we opened we got in touch with one of the Hostels in Ocean Beach and soon after we became their main source of Bike Rentals to all their guests. It’s amazing how many people from different countries I have met by just supplying them with Beach Cruisers, I am there almost every day and I met a new person or group of people every day. I ask every person I encounter where they are from when I deliver their bikes. I find that its a good way to keep up the positive customer service and at the same time I learn something new and always get a kick out of the different accents!
When it comes to our renters from across the United States, I’ve met people from Maine, Georgia, Florida, Michigan, Arizona, New York. Literally all over. What is great about what I do is everyone is in a great mood which makes it so easy to have that great customer service. I mean, they are on vacation in San Diego, how can you not be in a good mood? I have yet to rent to a customer who has been negative or in a bad mood, which is one of the many reasons I love my job. Especially since the fact that I deliver all their beach equipment to them. All they really have to do is say when and where, I drop it off and they have fun. I have noticed everyone loves and enjoys the sheer convenience of our business. They don’t have to go to a storefront and have to take it back at the end of the day. I do all the work for them. They want Paddle Boards to Mission Bay, Ill meet you at the water. They want Beach Cruisers on the Boardwalk, I’m there. Staying at a vacation rental or AirBnB, I’ll deliver everything to your door. I even go as far as to meeting them on the beach. Ill drop off your beach chairs, canopies, umbrellas right to the sand!
The many benefits of my job is making our renters vacation that much easier and less stressful. My main goal is to do that with every person or family I meet. I have met a lot of amazing people from across the world and I look forward to meeting even more! Just know when you rent from K-Dub’s Beach Rentals you’ll get the best customer service, the best maintained equipment and satisfaction of knowing you want have to lug all the bulky beach equipment around. Hope to see you at the water or in the sand!